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Frequently asked question

    To track your order: Sign in to your Toomotion account. Navigate to your order history. Select the order you wish to track. Alternatively, you can contact our customer support at support@toomotions.com for assistance.
    To apply a discount code, simply follow these steps: Add the products you want to purchase to your cart. Proceed to checkout. On the checkout page, enter your discount code in the “Promo Code” field. Click “Apply” to see the discount reflected in your total.
    We offer a 7-day return policy on most products. If you're not satisfied with your purchase, you can initiate a return within 7 days of receiving the item. Please ensure the product is unused and in its original packaging. For cancellations, please contact us within 24 hours of placing your order. Once the order has been processed or shipped, cancellations may not be possible.
    If you're interested in selling your products on Toomotion, visit our Vendor Zone (https://toomotion.com/vendor/auth/registration/index) to learn more about the process and benefits. You can also sign up as a vendor or log in if you already have an account.